Delivery, termination and refund policy

1. Delivery

• Digital products are delivered as soon as payment is confirmed (free products: when you click "Get it free"), in your Library.
• You download files or copy prompts from the Library. Download links are short-lived; each download is logged.
• Updates follow the policy on the product page: "Lifetime updates" or "Purchased version only". The policy that applied to your order never changes to your disadvantage.

2. Refunds

• You get a refund if, within 7 days of payment, the product is not as described or does not work as described and we cannot fix it within a reasonable time.
• As a digital product delivered at once, change-of-mind refunds are not offered after delivery, unless the law says otherwise.
• Ask through the channels in the Complaints policy, with the order code and a description.
• Refunds are paid by bank transfer within 7 working days of approval. Access to the product ends and the invoice is adjusted.

3. Discontinuation and termination

• The Company may stop selling a product. Products you bought stay in your Library unless they are unlawful or harmful, in which case we refund you.
• You may ask to delete your account at any time via [to be added]. We may suspend accounts that breach the Terms, with a reason.
• If the Website closes, we give at least 30 days' notice so you can download your products.